What do I do with this?

Posted by jplesset on October 8, 2015 under Computers, Did That Really Happen?, Working with Support | Be the First to Comment

Scenario:  Customer has a case open with me about a feature he wants added to the product. He’s really adamant that the feature needs to be there.

Today, he adds three files to the case, but with no explanation of why these files are important to the case. I guess I need to read his mind.  Sorry….